Sandia Green Clean | Customer Experience Representative In ABQ

Customer Experience Representative In ABQ

Hey everyone! We're looking for an awesome in-person customer service representative who is interested in growing with the best cleaning business and currently the #1 home cleaning business in New Mexico!

Here’s what you need to know:

We love our teams, employees and everything LOCAL about ABQ.
We are a professional cleaning company that professionally trains all of our cleaners. (And treats them like the professionals they are!)
We work Monday - Friday and are always home in time for dinner.
We offer the highest pay in the area and the most benefits.
We offer a fun and focused environment.
We offer paid holidays and sick leave.

You'll be working alongside our amazing home cleaning professionals and will help support them by:

• Answering incoming customer phone calls from the comfort of your own home.
• Assisting with customer scheduling, cancellations, and estimates.
• Taking customer’s credit card information over the phone.
• Managing the daily schedule and filling available slots as needed.
• Ensuring that our cleaning teams are arriving at houses during the correct time window.
• Managing team communications and chats to keep everyone informed.
• Assisting with special customer requests and damage reports.
• Preparing thank you cards and gifts for our first time customers.
• Sending important text/email reminders to customers.

A typical work day will start at 7:00-7:30am and will end at 4:00-4:30pm. Monday thru Friday.

Other Requirements:

• Positive attitude
• Growth mindset
• Strong initiative
• Open, honest communication
• Trust and integrity

We're the best company to work for and take great pride in doing the best job at every location. You have to be a team player and prepared to do your best every day.

About Sandia Green Clean

We are from New Mexico where we've won ABQ The Magazine’s Best of the City Award for Green Living Services 5 years straight! Our business in New Mexico has been operating since 2017.

We pay hourly starting at $18/hour depending on experience with additional commissions on new customers making it possible to earn $50-$60k annually. We also pay bonuses.

The longer you work with our company, the higher your base pay and bonus will increase.

Thinking about working for another company that makes some pretty cool promises? While they might pay a bit more per hour and offer some benefits, they DO NOT CARE about their employees like we do! We strive to create the BEST work/life balance environment for our employees by caring for each and every one - and their families! We ensure that we work with you from day one to make sure you LOVE your job and the work you do. Unlike large warehouse jobs or franchise companies, the homes you work in are comfortable and safe, and nothing is urgent - take breaks when you need so that you are your happiest and healthiest.

Interested? Submit your resume and fill out the form below.

Job Details
   Location: Albuquerque, NM
    Salary: $18 to $20 hourly
    ZIP Code: 87109
    Employment: Full-Time
    Job Type: Employee W2
    Experience: 1 Year

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